Terms of Service
These terms govern the use of NBEH services and are read together with the Privacy Policy and the subscription details shown at activation.
1. Service provider and acceptance
These terms govern the use of NBEH services provided by مؤسسة صالح علي حمد المزيني للتجارة (Saleh Ali Hamad Al-Muzaini Trading Establishment; Unified National Number 7017150421), the operating entity. Whoever activates the service must be authorized to use the account and connect the store on behalf of the entity they represent.
2. Scope of the service
NBEH is a software service that helps answer product questions and support choice inside the store, and provides conversation, insight, and recommendation tools according to the available features, the subscription, and the enabled integration.
Illustrative examples do not guarantee that every feature shown is enabled for every store.
3. Merchant data and permissions
The merchant is responsible for the accuracy of the product information and policies provided to the service, and for holding the rights and permissions needed to use them, connect platforms, and process data related to the service.
Using NBEH does not grant access to accounts or data the user has no right to access.
4. Nature of AI
AI output may contain errors or incomplete information. The merchant should review their settings, content, and recommendations before adopting changes or promises based on them.
The service does not guarantee a commercial result or a specific sales rate.
5. Acceptable use
Using the service for fraud, deliberate deception, violating privacy or rights, unauthorized access, or attempting to bypass protections or disrupt the service is prohibited.
6. Fees and trial
Fees, billing cycle, taxes, usage limits, and trial conditions are stated when the subscription is presented or activated through the approved channel.
The 14-day free trial is subject to the scope and start-of-counting details announced at activation.
7. Cancellation and refunds
The cancellation mechanism, its effective date, and its effect on billing and access to the service are explained before subscribing. Refund requests are handled according to the approved terms and applicable regulations, without prejudice to statutory rights that cannot be excluded.
8. Ownership and data
Each party retains its rights in its trademarks, software, and content. Use of the merchant’s data and content is limited to the legitimate scope governing the service.
9. Availability and suspension
The service may be affected by maintenance or outages of external services. Proportionate measures may be taken in the event of violations or security risks, in accordance with the agreement and applicable regulations.
10. Privacy and termination
Data processing is governed by the Privacy Policy and the related agreements. Stopping the service or removing the integration does not necessarily mean all data is destroyed immediately; disposal requests are handled according to the announced mechanism and regulatory requirements.
11. Liability and disputes
These terms are not interpreted to exclude any liability or right that cannot be excluded by law. The relationship is subject to the applicable laws and jurisdiction, and the final wording is reviewed according to the operating entity’s details and the service agreement.
12. Contact and updates
For inquiries and complaints about the service, contact Founder@nbeh.io. Updates to these terms are announced, and their effect on existing subscriptions is handled according to applicable regulations and agreements.
You can also reach us on WhatsApp at +966 53 488 0713.